Privacy Policy

This Privacy Policy governs the way Bite Point Media (“Bite Point Media,” “Our,” “Us” or “We”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the Bite Point Media website (“Site”). This privacy policy applies to the Site and all products and services offered by Bite Point Media.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except if it may prevent them from engaging in certain Site related activities.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about User means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

Bite Point Media collects and uses Users’ personal information for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site: We use feedback you provide to improve our products and services.
• To process payments: We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It could also be used to respond to their inquiries, questions and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing Your Personal Information

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Compliance With Children’s Online Privacy Protection Act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Compliance with the California Consumer Privacy Act (CCPA)

This Privacy Statement for Users in California supplements the information contained in the Privacy Policy above. The following Statement is in compliance with the California Consumer Privacy Act (CCPA) and applies solely to Users who reside in the State of California.

Collection of Personal and Non-personal Identification Information

We may collect the following categories of personal identification information from Users: name, email address, mailing address, IP address, telephone number, signature, account name, social security number, driver’s license or other state identification number, passport number and credit card information.

We may also collect non-personal information about Users’ internet activity, including browser name, type of computer and technical information, operating system, internet provider, browsing history, search history and other information regarding a User’s interaction with a website or application.

Third Parties

We sometimes use third-party service providers to help us operate our business on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. However, outside of that, we do not sell, share, rent, trade or disclose your personal information with any third-party companies.

Users provide this information directly to our business or automatically through interaction with our Site. We collect personal identification information for the business and commercial purposes described in the “How we use collected information” section above.

Right to Access Your Personal Information

You have the right to access the personal information we hold about you. You also have the right to request a copy of the personal information we hold. If you want to access this data, send a description of the information you want us to share to:

Bite Point Media
Horseshoe Bay, TX
info@bitepointmedia.com

Right to be Forgotten

At any time, you may contact us at Bite Point Media to request that we delete all personal data. Users are, however, individually responsible for ensuring that their personal data is deleted from other sources.

Right to Non-discrimination for Exercise of Privacy Rights

Users have the right to refuse to supply personal identification information without the risk of discrimination, except that it may prevent you from engaging in certain Site related activities.

Do-not-track (DNT) Requests

At this time, we do not currently respond to “do-not-track” requests from our Users’ browsers.

Do Not Sell My Personal Information

We do not sell, trade or rent Users personal identification information to others and have not done so in the past 12 months. However, Users can still opt-out and request that we not sell their personal information in the future by emailing your request to Bite Point Media.

Compliance with the General Data Protection Regulation (GDPR)

This Privacy Notice for Users in the European Union (E.U.) supplements the information contained in the Privacy Policy above. The following Notice is in compliance with the General Data Protection Regulation (GDPR) and applies solely to data subjects (“Users”) who reside in the E.U. Bite Point Media is the data controller for the personal information Users provide. For general data protection queries, please get in touch with us at Bite Point Media.

GDPR Data Protection Rights

Users have eight (8) rights under the GDPR. Every User located in the E.U. is entitled to the following data protection rights:

• Right to be informed: Anyone processing a User’s personal data must make clear what data is being processed, why and who else this data may be shared with.
• Right to access: Users have the right to see what personal information is being held.
• Right to rectification: A user’s data must be able to be corrected or amended if incorrect information is being held by the company.
• Right to erasure: Also called the “Right to be Forgotten,” this right dictates that, at any time, Users may contact us at Bite Point Media to request that we delete all personal data.
• Right to restrict processing: Users have the right to request a temporary halt to the processing of personal data, such as in the case of data being corrected or a dispute in a legal case concluded.
• Right to data portability: Users may request any personal data supplied to the company be provided back to them in a simple, structured and machine-readable format.
• Right to object to processing: A User has the right to object to any further data processing that falls outside the parameters of the primary purpose for which the data was collected.
• Right to avoid automated decision-making: Users may not be subject to any decision based solely on automated processing, including profiling.

When We Collect Personal Data

Bite Point Media will only collect and use Users’ personal information in the following circumstances:

• Where you have given us consent to process personal data for a specified purpose
• Where we require your data to perform the contract we shall enter into or have already entered into with you
• Where it is necessary for our legitimate interests or those of a third party, provided your interests or fundamental rights do not legally overrule these
• Where we require your data to comply with a legal obligation

Why We Collect and Store Personal Data

We collect and use Users’ personal data for the purposes listed in the “How we use collected information” section above, provided we have your consent or otherwise legally empowered to do so.

How You Provide Consent

Users provide consent by filling out contact forms on our Site. We store all collected information indefinitely. We use this information for marketing purposes, to contact Users about our services.

Transferring Data Internationally

Bite Point Media is a U.S.-based company located outside of the European Economic Area (EEA). During all international data transfers, we will comply with the Data Protection Act 1998. Our collection, storage and use of personal data collected from Users in the E.U. will be governed by the GDPR practices outlined in this Privacy Notice. By using our Site and providing your consent, you also consent to the transfer of your personal data to data processors located in countries outside the EEA.

Withdrawing Your Consent

Where we rely on your consent as the legal basis for processing your personal information, you may withdraw your consent at any time by contacting us at Bite Point Media. If you have provided consent for your details to be shared with a third party and you wish to withdraw this consent, please contact the third party directly to do so.

Changes to This Privacy Policy

Bite Point Media has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Bite Point Media
Horseshoe Bay, TX
info@bitepointmedia.com

UPDATED Jan 4, 2026

Terms & Conditions

Bite Point Media (“Bite Point Media,” “Our,” “Us” or “We”) have established websites, web portals and certain applications (collectively “Portals”) for our clients, underwriters, agents, partners, and other authorized users (collectively “User”) to permit access and data exchange for one or more of our programs. The “Portals” are owned and operated by and may be accessed through Our website or one of Our proprietary applications by authorized Users. We also host certain web applications that run on the Bite Point Media platform and that may be provided by Us or by third parties (“Applications”).

When Applications are provided by Us, this Disclaimer and Use Policy applies. When Applications are provided by third parties, the terms of use and privacy policy of the third party applies. Our websites, Portals, and Applications may contain links to other websites, applications and services maintained by Us or third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties’ terms of use and privacy policies, which you should review to better understand those third parties’ privacy practices.

Overview

By using a Portal or an Application, each User agrees to be bound by the terms of use, as they may be modified and placed on this Portal, in the Application, or on Our website, at any time by Bite Point Media. If any User does not agree with any of these terms and conditions, do not use the Portal or Application. Bite Point Media reserves the right to seek all remedies available by law and equity in the event of a violation of terms of use.

Functionality and Terms of Use May Change

Bite Point Media may, at its sole discretion, update, modify, change, add or remove the terms of use (or any part thereof) at any time and with or without notice. Bite Point Media may also change, terminate, suspend or discontinue any aspect of any Portal, any Application, or any part of its website(s), including the availability of any features or functions, with or without notice. Please check periodically for changes. User’s continued use of Our Portal, website and/or Applications following the posting of such changes constitutes User’s agreement to be bound by the changes. User agrees that Bite Point Media shall not be liable to User or to any third party for any modification, suspension or discontinuation of a Portal, website, Application, or any feature or function thereof, or the Disclaimer and Use Policy.

Content

All data, content, information and materials that may be found at and which comprise a Portal, Our website or any Application, including, but not limited to, customer information, account information, user information, claim information, staffing, pricing, costs, financial information, logins and passwords, images, illustrations, graphics, photographs, audio clips, video clips, text, artwork, software or HTML code (collectively “Content”) are protected by privacy laws, confidentiality, trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Bite Point Media, its affiliates or third parties who have licensed such materials and content to Bite Point Media.

All trademarks, service marks, names, trade names, trade dress, logos and images are registered and/or common law trademarks and service marks of Bite Point Media and/or its affiliates. Use of a Portal, any Application or Our website in no way grants User any rights or licenses to use such marks, logos, names or trade dress.

Use of Portal and Applications

License

Subject to the terms hereof, Bite Point Media may provide User access to program features, including the ability to download forms, upload or edit customer or insured information or data, where applicable, through a Portal, Our website and/or Applications. Bite Point Media hereby grants to User a limited, non-transferable, nonexclusive license to access and use Our Portals, the Applications and the software used by Bite Point Media through the Portals and in the Applications solely to access and upload customer data and information as authorized by the applicable program for so long as the User is an authorized User. User may display and print for its own use information and data received via the Portals or Applications that pertains to User and its business with Bite Point Media. In the event User ceases to do business with Bite Point Media, User shall immediately cease using the Portals and all Applications, and the license shall immediately terminate.

Restrictions on Use

User shall not, directly or indirectly, (i) license, sell, lease, assign or otherwise transfer Content on the Portal, any Application or Portal/Application software, (ii) alter or permit a third party to alter any part of the Content, website(s) Portal, any Application or Portal/Application software; (iii) access or use any Content, information or materials of any third party available at the Portal or through any Application; (iv) use or permit the use of the Portal, website(s), Application, Content or Portal/Application software except for the User’s access to its own customer information; (v) distribute copies of information, materials or Content found on the Portal, website(s) or any Application in any form (including by e-mail or other electronic means), without prior written permission of Bite Point Media, or (vi) disassemble, decompile, reverse engineer or otherwise attempt to derive source code or other trade secrets from the Portal and/or Application software.

Claims, Consumer and User Data

User agrees that it is solely responsible for the accuracy of any and all information input by User or provided to Bite Point Media for use in conjunction with any Program for use through the Portal or other Application (the “Data”). Data shall not include anything that actually or potentially infringes or misappropriates the copyright, trade secret, trademark or other intellectual property right of any third party, violates the privacy rights of any third party, or contains anything that is obscene, defamatory, harassing, offensive or malicious. By uploading or providing Data, User represents and warrants: (a) that User has the requisite authority and authorization to upload or provide such Data; (b) that all Data is accurate, genuine and not in fraud or violation of the rights of any consumer or third party; (c) that transmission of the Data does not violate or infringe any intellectual property right or privacy right of any third party, and (d) does not contain malicious software, spyware, adware or malware of any kind.

Passwords

User is solely responsible for all use of its account, Portal and Application, and for maintaining the confidentiality of all applicable passwords, Data and information. Sharing of passwords and account numbers and information is at User’s own risk. User is responsible for the security of all Data saved to, or downloaded from, the Portal or through any Application.

Device and Usage Data

As is true of most websites, we gather certain information automatically in connection with the use of the website, the Portal and Applications by individual users. This information may include IP address (or proxy server), device and application identification numbers, location, browser type, Internet service provider and/or mobile carrier, the pages and files viewed, searches, operating system and system configuration information and date/time stamps associated with your usage. This information is used to analyze overall trends, to help us provide and improve Our websites, Portal and Applications and to guarantee their security and continued proper functioning. In addition, we gather certain information automatically as part of your use of the cloud products and services that access or use Our websites, Portal and Applications. This information is used to maintain the security of the services, to provide necessary functionality, as well as to improve performance of the services, to assess and improve customer and user experience of the services, to review compliance with applicable usage terms, to identify future opportunities for development of the services, to assess capacity requirements, to identify customer opportunities and for the security.

Privacy Policy

Use of the Portal(s), Our website, and all Applications is also governed by the Bite Point Media Privacy Policy which is incorporated herein by reference as if fully set forth herein. The additional provisions contained herein are in addition to the terms of the Privacy Policy published on our website(s).

Disclaimers

Bite Point Media has taken reasonable efforts to ensure that the Content contained on Our Portal and accessible through our Applications or Our website is accurate. However, all Content is provided “AS IS,” and Bite Point Media does not warrant and makes no representation that Content provided on Our Portal or accessible through Our Applications or Our website is accurate, appropriate or applicable for use in locations within or outside of the United States. Without limiting the foregoing, Bite Point Media further disclaims and does not represent or warrant the following:

• That Our website, Portal or Application (as appropriate) will operate without interruption, errors defects, bugs, viruses or other harmful components or that any defects appearing therein will be corrected.
• Liability or responsibility for damages involving the correctness, completeness, reliability or accuracy of Content or Data in any Program and/or the services provided thereby.
• Liability or responsibility for damage, theft, loss, injury or claim of liability of any kind based on or resulting from any Content contained on any Portal or accessible through any Application, or as a result of unauthorized access to, damage to or interception of any data or communications sent to or from, scraped from or stored on any Portal or any Application.
• Liability or responsibility to any person, firm or corporation for any loss, damage, injury, claim or liability of any kind or character based on or resulting from any Data or Content contained on any Portal or through any Application, or the accidental release of such Data or Content.

Disclaimer of Warranties and Limitations on Liability

Bite Point Media AND ITS AFFILIATES DO NOT MAKE, AND HEREBY DISCLAIM, ANY AND ALL EXPRESS, IMPLIED, OR STATUTORY WARRANTIES, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE. Bite Point Media: DOES NOT WARRANT THAT THE WEBSITE, PORTAL OR APPLICATION IS ERROR-FREE OR WILL OPERATE WITHOUT INTERRUPTION OR WILL NOT CAUSE LOSS OF OR DAMAGE TO DATA STORED ON COMPUTING DEVICES ON WHICH IT IS INSTALLED. THE WEBSITE, PORTAL AND ANY APPLICATION MAY CONTAIN BUGS, ERRORS AND OTHER PROBLEMS THAT COULD CAUSE SYSTEM OR OTHER FAILURES AND DATA LOSS FROM A COMPUTER WITH WHICH THE WEBSITE, PORTAL OR APPLICATION IS USED OR ACCESSED. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

UNDER NO CIRCUMSTANCES SHALL Bite Point Media OR ITS AFFILIATES BE LIABLE FOR ANY TYPE OF DAMAGES OR CLAIMS RELATED TO THE PORTAL, INCLUDING BUT NOT LIMITED TO, INCIDENTAL, SPECIAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, EVEN IF Bite Point Media OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR CLAIMS.

Term

The license to access and use Our Portals and Applications granted herein will commence upon first use by User, and will terminate automatically if User ceases to be a client, broker, agent or insured of Bite Point Media as determined by Bite Point Media. In addition, the license to access and use Our Portals and any Application granted herein may be terminated at any time by Bite Point Media, without notice to User, in the event of a breach of the terms of use by User, or the breach or failure to comply with any other agreement or contract between Bite Point Media and User.

Applicable Law

By accessing Our website or any Portal, or using an Application, you agree that these terms and conditions and your use and access of Our website, Portals and each Application is governed and interpreted solely pursuant to the laws of the State of Texas, U.S.A., without respect to conflict of law principles. You agree that Our Portal and each Application shall be deemed solely based in Texas. You agree that the exclusive jurisdiction for any claim or action arising out of or relating to these terms and conditions, the Privacy Policy and/or your use of Our website, any Portal and each Application shall be in state or federal court located in Texas, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action. IN ANY LAWSUIT INVOLVING Bite Point Media AND ANY USER, ALL PARTIES WAIVE THEIR RIGHT TO A JURY TRIAL.

This Disclaimer and Use Policy, and any other legal notices published by Bite Point Media on the Portal, or in any Application or on Our website shall constitute the entire agreement between you and Bite Point Media concerning use of Our website, any Portal and any Application. Nothing herein shall alter or amend any other contract or agreement that User has with Bite Point Media, but shall be read as complimentary.

If a court of competent jurisdiction deems any provision of the terms and conditions invalid, the invalidity of such provision shall not affect the validity of the remaining provisions which shall remain in full force and effect. No waiver of any term of this these terms and conditions shall be deemed a further or continuing waiver of such term or any other term, and Bite Point Media’ failure to assert any right or provision under these terms and conditions of use shall not constitute a waiver of such right or provision.

Limitations

In no event shall Bite Point Media or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Bite Point Media internet site, even if Bite Point Media or Bite Point Media authorized representatives have been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

How We Use Cookies

Cookies Policy & Marketing Consent

We use cookies on our website to enhance your browsing experience and to deliver personalized content and advertising. By continuing to use our website, you agree to the use of cookies as described in this policy.

What Are Cookies? Cookies are small text files stored on your device when you visit our website. These cookies allow us to remember your preferences, improve website performance, and collect information about your usage patterns.

Why We Use Cookies

• Essential Cookies: These are necessary for the website to function properly, such as for logging in or using the shopping cart.
• Analytics Cookies: These help us understand how visitors interact with our site so we can improve user experience.
• Advertising Cookies: These are used to provide personalized ads based on your interests and online activity.

Marketing Communications Opt-In

In addition to cookies, we collect personal data for marketing purposes. By consenting to the use of cookies, you also agree to receive promotional communications from us. This may include emails, phone calls, and text messages. You can manage your communication preferences at any time through your account settings or by opting out directly from any email or text message you receive.

Your Consent

By using our website and agreeing to this cookie policy, you are opting in to receive marketing communications. If you do not agree to receive these messages or if you wish to withdraw your consent at any time, you can adjust your communication preferences or opt-out using the link provided in the message.

Managing Cookies

You can manage your cookie preferences by adjusting your browser settings. However, disabling cookies may affect your experience on our website.

Contact Us: If you have any questions about our use of cookies or marketing communications, please contact us at Bite Point Media.

Revisions and Errata

The materials appearing on the Bite Point Media web site could include technical, typographical, or photographic errors. Bite Point Media does not warrant that any of the materials on its web site are accurate, complete, or current. Bite Point Media may make changes to the materials contained on its web site at any time without notice. Bite Point Media does not, however, make any commitment to update the materials.

Links

Bite Point Media has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Bite Point Media of the site. Use of any such linked web site is at the user’s own risk.

Site Terms of Use Modifications

Bite Point Media may revise these terms of use for its web site at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to the Bite Point Media website shall be governed by the laws of the State of Texas without regard to its conflict of law provisions.

UPDATED Jan 4, 2026

Accessibility Statement

Bite Point Media is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to enhance accessibility and usability of this website.

Conformance Standards

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA success criteria, developed by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including blindness and low vision, deafness and hearing loss, limited movement, speech disabilities, photosensitivity, and combinations of these.

This website is also intended to comply with applicable requirements of Section 508 of the U.S. Rehabilitation Act and Title III of the Americans with Disabilities Act (ADA).

Ongoing Efforts

We regularly review and test our website to identify and correct potential accessibility barriers. Accessibility features may include, but are not limited to:

• Alternative text for non-text content
• Keyboard navigation support
• Sufficient color contrast ratios
• Proper heading structure for screen readers
• Descriptive link text

Limitations & Disclaimers

While we strive to make our website fully accessible, some content may not yet meet all accessibility standards. This may result from limitations in technology, third-party integrations, or unforeseen issues. We cannot guarantee the accessibility of third-party content or websites linked from our platform.

We aim to respond to accessibility feedback within five (5) business days and to provide a resolution or alternative format within fifteen (15) business days.

Feedback & Assistance

If you encounter an accessibility barrier on this website, please contact us via our contact form above.

Compatibility

Our website is designed to be compatible with:

• Modern browsers such as Chrome, Firefox, Safari, and Edge
• Screen readers such as JAWS, NVDA, and VoiceOver

The website may not function optimally on browsers or assistive technologies older than three major versions.

Date of Review

This statement was last reviewed in 2026. We update this statement periodically to reflect changes in technology, regulations, or our accessibility efforts.